COMMUNITY SERVICES | Working with Scarborough residents to build strong and healthy communities



Provincial Youth Outreach Workers (YOW)

The Youth Outreach Worker Program is a multi-agency outreach initiative designed for marginalized youth in underserved neighbourhoods. Youth Outreach Workers (YOW) engage youth ages 12-29 years old through meaningful connections to services and support systems within their communities. The YOW program is graciously funded by The Ministry of Children and Youth Services and has been with ACSA since 2006. 


The program provides free 1-on-1 support to any youth (age 12-24) facing, or at risk of facing: school issues, legal troubles, housing concerns, challenges with additions or mental health, etc. 

For more information or to make a referral, contact Marsha at 647-458-6912 or email


Mental Health Resources

In 2018, Agincourt Community Services Association received a grant from the City of Toronto to support frontline youth workers and their supports to better meet the mental health needs of youth and their families.

We worked with The Students Commission of Canada to conduct focus groups with young people primarily across Scarborough, interviews with caregivers of youth navigating the mental health system, and surveys with frontline youth workers and their leadership. As a result, we learned more about the current experiences of youth, families, and frontline youth workers navigating supports for young people’s mental health.

Based on these findings, ACSA worked with JGB Clinical to develop two training curriculums: one for frontline youth workers and one for leadership who is supervising frontline youth staff. Throughout 2019, ACSA facilitated seven trainings for frontline staff and two trainings for their leaders.

Below is the training curriculum for both training sessions. Please have a look and share this resource amongst your network!

Supporting the Supporter: Knowledge for Frontline Youth Workers & Community Stakeholders

Knowledge Exchange for Leaders 

Supporting the Supporter


Community voices

I knew from day 1 that they [ACSA] really strives to make people's lives better. They helped me get back on track and better my life tremendously.
R.MacLean, July 2022

An Anchor Agency of