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COMMUNITY SERVICES | Working with Scarborough residents to build strong and healthy communities

Newcomers' Centre Programs and Services

Our Programs and Services

Needs Assessment & Referrals

Newcomers are provided with formal needs assessment & referrals by experienced Settlement Counselors, following a systems approach in assessing multiple & intersecting needs. We connect newcomers to community resources  and local supports either internally to ACSA’s programs & services, through the Dorset Park Community Hub’s complementary services onsite services or externally, to other IRCC-funded agencies & local resources.   Clients are welcomed back to access further services as new emerging needs & trends arise. To book an appointment with a Settlement Counselor please call (416) 292-6912 ext. 3.


Newcomer Orientation

Newcomers access coherent and complementary information related to life in Canada.  Individual, family, & group orientation sessions are conducted at various locations such as public libraries, Dorset Park Community Hub, & other service providers’ locations.  Topics include (but not limited to) financial literacy, immigration updates/rules, upgrading skills in Canada, foreign credentials assessment, bridging programs, children and family related topics, etc.  To register to our Newcomer Orientation sessions, please call (416) 292-6912 ext. 3.

Capacity Building - Citizenship Education

Our Citizenship Preparation workshops include both in-person (class & tutorial) and online (webinar) formats.  We conduct (10) series composed of (5) workshops per series, citizenship test preparation workshops on an annual basis.  Clients are guided in learning the details of Discover Canada guide & to help them successfully pass the knowledge test of Citizenship test.  For questions to sign up for our Citizenship Test Preparation Workshop please call (416) 292-6912 ext. 321

ACSA Newcomers' Centre currently provides Webinar Recordings on Citizenship Preparation available for all eligible clients to access anywhere anytime that's suitable to them. Participants are provided with handouts & practice tests. If you're eligible you can also Join us online for a live experience in learning to prepare for the Citizenship Test and find out how to be successful in the exam!

Citizenship Test Preparation Workshop Flyer - Current Citizenship Test Prep Workshops


Capacity Building - Health and Wellness Program - PROJECT COMPLETED SUCCESSFULLY

Our Capacity Building- Health & Wellness program follows a curriculum developed by ACSA-Newcomers’ Centre called Project HEAL (Healthy Eating Active Living) was completed in March 2017.  We delivered 10 series of workshops with 6 sessions each series.  The Progran was most welcomed by the newcomer community in all cultures for its focus on mental and physical well-being of newcomers who typically experience stress, depression, & illnesses due to pre-migration & current life experiences.  Yoga and meditation exercises were built- in into every session.  Referrals to community health services were provided.  

For information on our Project HEAL workshops please see the flyer below

Project HEAL Flyer

Capacity Building – Peer Leader Training - PROJECT COMPLETED SUCCESSFULLY

The Newcomers’ Centre trained newcomer community leaders and professionals to become Peer Leaders of the Project HEAL.  After a 2-day intensive training on facilitation, nutrition, healthy practices, peer leaders were invited to get involved in our Project HEAL sessions as Co-Facilitators. Peer leaders are equipped with another language which is an advantage to reach out to other ethnic groups to deliver the program.   Many success stories have evolved from this project which was completed in April 2017!!


Seniors’ Café

We support the Seniors’ Café hosted at the Dorset Park Community Hub on a weekly basis (Fridays, 10am-12pm) to promote newcomer seniors’ general well-being, broaden social networks, promote good health, eliminate social isolation, & increase accessibility to public institutions, employers & cross-cultural recreational activities.  This group promotes diversity and interaction in a multi-cultural setting.  To register please call (416) 292-6912 ext. 3.

Download Seniors' Café flyer 

Summer Youth Program

The Summer Youth Program is a 5-week program that focuses on newcomer youth, 12-16 years old, promoting leadership, health and wellness practices and financial literacy.  Sports and physical activities are integrated in the daily program.  Educational and recreational field trips are hosted at the end of every program week.   Registration is ongoing!!! Call us at (416) 292-6912 ext. 3



Photos of Summer Youth Program 2017!



Meet the Newcomers' Centre Staff 





Community voices

“Having no other family in this country other than my children, the community hub became my second home.”
Fatima Abdille, Steeles-L'Amoreaux, June 2015

United Way Member Agency

United Way