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COMMUNITY SERVICES | Working with Scarborough residents to build strong and healthy communities

Newcomers' Centre

About Us

The Newcomers’ Centre is a project funded by the Immigration Refugees and Citizenship Canada (IRCC) to deliver a complete package of programs and services for newcomers to respond to their settlement and integration needs through knowledge transfer, capacity-building & creating meaningful connections with the  goal of promoting newcomers as functional individuals, contributing to the economic, social, & cultural development of Canada.  We have been in operation since 2010 and served over 5,000 newcomers in their settlement and integration needs every year. The Newcomers’ Centre Team speaks 11 languages other than English (Arabic, Armenian, Tagalog, Tamil, Mandarin, Cantonese, Hindi, Urdu, Sinhala, Telugu, Malayalam).

ACSA had the pleasure of hosting the media announcement of Immigration Minister Ahmed Hussen on the removal of the condition that applied to some sponsored spouses or partners of Canadian citizens and permanent residents to live with their sponsor for two years in order to keep their permanent resident status.  This upholds the Government of Canada's commitment to family reunification and its support to gender equality.



Who Do We Serve?

The Newcomers’ Centre can only assist the following clients based on IRCC’s funding requirements:

  • Permanent Residents
  • Convention Refugees
  • Protected Persons
  • Live-in Caregivers   


Other ACSA Projects that support other types of newcomers:

Skills Training Advancement for Refugees (STAR)

The STAR PRoject can assist the following newcomers:

  • Permanent Residents
  • Convention Refugees
  • Protected Persons
  • Refugee Claimants
  • Vulnerable newcomers who have low education, low English language skills and newcomers with disabilities

Economic and Skills Opportunities for Stronger Women 

This Project supports WOMEN who are:

  • Permanent Residents
  • Convention Refugees
  • Protected Persons
  • Refugee Claimants
  • Citizens


Newcomers' Centre Programs and Services



Locations and Hours

Dorset Park Community Hub

Main Newcomers' Centre Office
1911 Kennedy Rd. Unit 105, Scarborough, ON M1P 2L9   Tel: (416) 292-6912 EXT. 3
(9am-5pm) Weekdays

Itinerant Locations

Toronto Public Library-McGregor Park Branch (2219 Lawrence Avenue East), 2-4pm, Tuesdays

Toronto Public Library –Kennedy & Eglinton Branch (2380 Eglinton Ave E), 2-4pm, 1st & 3rd Wed. of the Month

Toronto Public Library-Cedarbrae Branch (545 Markham Rd.), 2-4pm, 2nd and 4th Thursday of the Month

Scarborough General Hospital (3030 Lawrence Ave. E,, Suite 108) 9:30am-2pm, 2nd Wednesday of the Month

Contact Person

Jamillah Mananghaya-Poernama, RSW
Manager, Newcomers' Centre
1911 Kennedy Rd. Unit 205, Scarborough, ON M1P 2L9
Tel: (416) 292-6912 ext. 323
Fax: (416) 292-6913
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Community voices

"We are a group of residents who care about our neighbourhood. We work together to make our community a better and safer neighbourhood."
Community Safety Ambassador, July 2015

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United Way