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COMMUNITY SERVICES | Working with Scarborough residents to build strong and healthy communities

Tax Clinic Program Assistant

Job Type: 
Full Time
Pay Rate: 
$17.00 per hour
Application Deadline: 
Friday 8 February 2019

Job title: Tax Clinic Program Assistant,

FEPS (Financial Empowerment and Problem-Solving)

Contract to May 03, 2019
35 hrs/week, including Saturdays

Hourly rate: $17/hour
Reports to: Finance Director

Application Deadline: February 8th, 2019



ACSA is a non-profit, multi-service agency addressing needs and empowering children, youth, newcomers, homeless, and otherwise underserved communities.  Our core programs include housing and outreach programs, food security programs, newcomer services, youth programs, child and family programs, early years’ programs, and community engagement.


Summary of Job

The Tax Clinic Program Assistant will be responsible for supporting the Financial Empowerment and Problem-Solving program through monitoring and supervising income tax clinics at several service locations. The Tax Clinic Program Assistant will work closely with the departmental staff, volunteers, and clients, within a team-oriented approach.


Duties include:

  • Assist program staff in monitoring and supervising annual income tax clinic
  • Setting-up income tax clinic venue and house-keeping at the end of the session
  • Provide support to the annual income tax clinic through the provision of one-on-one appointments to complete tax returns, ensuring that clients understand their government entitlements and benefits
  • Maintain tax clinic statistics and conduct evaluation surveys to demonstrate evidence of service impacts
  • Attend training, supervision, team and all-staff meetings, network and committee meetings as required
  • Perform the responsibilities of the position within the legislative and regulatory standards set out in the applicable Acts. Perform the responsibilities of the position consistent with the policies of ACSA
  • Protect own health and health of others by adopting safe work practices, reporting unsafe conditions immediately. Follows all guidelines for employees and employers as legislated under the Ontario Occupational Health and Safety Act.
  • Other duties as assigned



  • Diploma/degree in Social Services, Human Services, Commerce, or Accounting and a minimum of one year related experience or a combined equivalent of education and experience
  • Knowledge of and sensitivity to the experiences, issues and needs of people living on a low income including homeless, under-housed, and socially isolated populations.
  • Experience of supervising and/or volunteering in a community income tax clinic
  • Experience of completing income tax filing
  • Strong understanding of financial literacy, government programs, policies, issues and benefits
  • Experience working from an anti-racist/ anti-oppression framework
  • Ability to identify and analyze problems and develop effective, appropriate solutions.
  • Exceptionally team-oriented and dedicated to upholding excellent client service standards
  • Strong computer skills
  • Valid Police Records Check


Please apply by email (cover letter & resume in one attachment) to:



Human Resources Generalist

Email: - Please quote Tax Clinic Program Assistant, FEPS in the subject line

No phone calls please.


ACSA is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our staff including, but not limited to, women, visible minorities, Aboriginal peoples, persons with disabilities, and/or persons of any sexual orientation, gender identity, and gender expression.



We thank all applicants for their interest in the position; however, only shortlisted applicants will be contacted for an interview.



If you are contacted by ACSA regarding a job opportunity and need accommodation throughout the hiring process, please contact Yelena Galochkina, HR Generalist at  This address is for accommodation inquiries ONLY. General applications sent to it will not be considered.


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