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COMMUNITY SERVICES | Working with Scarborough residents to build strong and healthy communities

Provincial Youth Outreach Worker (Male)

Job Type: 
Full Time
Application Deadline: 
Thursday 16 June 2022

Job Title: Provincial Youth Outreach Worker (Male)

Permanent Full-Time position (35 hours per week), benefits after 6 months

Contract Start date: ASAP

Reports to: Manager, Youth and Community Initiatives

DEADLINE TO APPLY: June 16th, 2022




ACSA is a nonprofit, multi service agency addressing needs and empowering children, youth, newcomers, homeless, and otherwise underserved communities.  Our core programs include housing and outreach programs, food security programs, newcomer services, youth outreach and therapy programs, child and family programs, early years’ programs, computer access programs, and community engagement.


Summary of Job Functions

ACSA is currently seeking a Provincial Youth Outreach Worker (YOW). As part of a city-wide strategy, the YOW role is to engage marginalized youth and provide case management supports that will ensure youth are connected to identified services and supports. The YOW will provide a range of outreach services to at-risk youth, families and groups in the Steeles L’Amoreaux area, serving to enhance or maintain youth functioning in the community. This position carries responsibility for prevention, early intervention, program development and community outreach services with youth and families. The YOW will be a highly motived, innovative, creative and skilled individual who works well within a multi-disciplinary outreach team.


Duties include:

  • Engage at-risk youth from Steeles-L’Amoreaux in activities that promote assets, competencies and resiliency, including youth with disabilities, newcomer youth, and youth from diverse communities (racial, cultural, sexual orientation, etc.).
  • Utilizing a case management approach, develop effective service delivery plans that ensure that youth have access to programs, services and opportunities needed for healthy development.
  • Meet quantitative targets set by the funder and complete program administrative duties as required, ensuring that documentation and service statistics on the Outreach Record (OR) and OCASI are completed.
  • Developing a proactive positive relationships approach when connecting youth to referrals and support in the community and while planning, promoting and coordinating youth outreach services.
  • Engage youth to identify issues, needs, goals aspirations, skills, abilities and services needed as well as barriers to accessing these services.
  • Lead, develop, implement and participate in community outreach activities in the Glendower, Bay Mills and Chester Le neighbourhoods, as well as in any other identified target areas.
  • Work collaboratively and coordinate services with youth and their ecosystem, which may include: parents, Health Promotion officers, schools, police, and other service providers.
  • Conduct environmental scans of neighbourhoods to identify and understand emerging service gaps and opportunities for action to build on community capacity.
  • Engage parents/caregivers through current youth referrals, existing parent groups, faith communities, etc., and provide education and support on issues related to parenting, etc.
  • Facilitate partnerships with community agencies, business, government and informal community groups to offer programs using arts, culture, civic engagement, and recreation.
  • Organize and help deliver public education seminars, workshops, groups and training for youth, parents and service providers.
  • Work in collaboration with other Youth programs to support current youth work and services in the community while striving to implement further initiatives.
  • Actively participate in team meetings, network meetings and partnership and collaboration opportunities, including the SLYE network tables, CLCC team meetings and Provincial YOW meetings.
  • Help establish and maintain effective communication and positive relationships between youth, staff and others in the community.
  • Provide services within an understanding of the context of oppression, poverty and diversity.
  • Act as a mediator for staff or in co-operation with staff involved in potentially challenging youth related situations arising in programs or community.
  • Provide other service and carry out other duties as assigned.




  • A passion for the work ACSA does, and an ability to use that passion to motivate the work of others.
  • Child and Youth Worker Diploma/Social Service Worker and/or 2 years of directly related experience; or related Bachelors’ Degree.
  • Past experience working with high needs communities, highly disengaged youth, building, supporting and creating new and existing partnerships.
  • Knowledgeable of the stages of changes and its use as a tool to measure youth.
  • Understanding of the Steeles-L’Amoreaux neighbourhoods, clients, history and common knowledge of Toronto Community Housing.
  • Demonstrated ability to work co-operatively and negotiate effectively within a multi- disciplinary team of service providers.
  • Ability   to   provide   high   quality, client   focused service, delivered in a positive, professional, compassionate manner.
  • An ability to utilize a case management approach in ensuring youth are connected to necessary services and supports.
  • An understanding and knowledge of issues such as: diversity, oppression, street gangs, violence, substance abuse, racism and harassment as they relate to youth and families and the ability to deal with these issues as they arise.
  • Demonstrated experience implementing community development and community engagement strategies.
  • The ability to work with minimal supervision, to manage time effectively and to accept changes in the work environment.
  • The ability to interact with tact, diplomacy and professionalism in a variety of settings with people of all backgrounds, classes and interests.
  • Ability to work effectively and professionally under pressure.
  • The willingness and flexibility to alter work schedules and regular duties, including working evenings and weekends.
  • Writing and analytical skills and ability to provide quality reports within timelines.
  • Strong skills in Microsoft Work, Outlook and Excel.
  • Valid Ontario G-class driver’s license and clean drivers abstract.  Access to a vehicle an asset.
  • Current CPR an asset.
  • Valid Police Records Check prior to starting employment.


Agincourt Community Services Association is working towards a fully vaccinated workplace. All applicants will be required to show proof of vaccination or an acceptable exemption.


Please apply via email (cover letter & resume in one attachment) to:

Attention: Vasanti Persaud, Manager of Youth and Community Initiatives


(Please quote Youth Outreach Worker in the subject line of email)


No phone calls please.


ACSA is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our staff including, but not limited to, women, visible minorities, Aboriginal peoples, persons with disabilities, and/or persons of any sexual orientation, gender identity, and gender expression.

We thank all applicants for their interest in the position. However, only shortlisted applicants will be contacted for an interview. 

If you are contacted by ACSA regarding a job opportunity and need accommodation throughout a hiring process, please contact Yelena Galochkina, HR Generalist at This address is for accommodation inquiries ONLY. Job applications sent to it will not be considered.





Community voices

"My experience in both Silver Spring Park Reading Circle and Beyond Academics has taught me that to create social change and empower these children I need to be more proactive in the solution"
Lamyaa Hassan, Dorset Park, July 2015

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