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COMMUNITY SERVICES | Working with Scarborough residents to build strong and healthy communities

Provincial Youth Outreach Worker

Job Type: 
Full Time
Application Deadline: 
Friday 5 November 2021

Job Title: Provincial Youth Outreach Worker 

Permanent full-time position (35 hours per week), benefits after 6 months’ probation

2 positions available

Reports to: Manager, Youth and Safety Initiatives

DEADLINE TO APPLY: Friday November 5th, 2021



ACSA is a nonprofit, multi service agency addressing needs and empowering children, youth, newcomers, homeless, and otherwise underserved communities. Our core programs include housing and outreach, food security, newcomer services, youth outreach, child and family, early years’, computer access and many other programs, and community engagement.


Summary of Job Functions

ACSA is currently seeking a Provincial Youth Outreach Worker (YOW). Reporting to the Manager, Youth and Safety Initiatives, the YOW is part of a multi-disciplinary outreach team functioning in the Scarborough region. As part of a city-wide strategy, the YOW role is to engage marginalized youth and work to ensure youth are connected to needed services and supports. The YOW will provide a range of outreach services to at risk youth, families and groups in the Steeles L’Amoreaux area serving to enhance or maintain youth functioning in the community.


Duties include:

  • Lead, develop, implement and participate in community outreach activities in the Glendower, Bay Mills and Chester Le neighbourhoods (and in any other identified target areas) which engage at-risk youth from diverse communities and promote assets, competencies and resiliency
  • Meet quantitative targets set by the funder and complete program administrative duties as required, ensuring that documentation and service statistics on the Outreach Record (OR) and OCASI are completed
    • Develop a proactive positive relationship approach while conducting outreach activities, connecting with youth, making referrals, and supporting community
    • Work collaboratively and coordinate services with youth and their ecosystem, which may include parents, Health Promotion officers, schools, police, and other service providers
    • Engage parents/caregivers through current youth referrals, existing parent groups, faith communities, etc., and provide education and support on issues related to parenting, etc.
    • Facilitate partnerships with community agencies, business, government and informal community groups to offer programs using arts, culture, civic engagement, and recreation
    • Work in collaboration with other Youth programs to support current youth work and services in the community while striving to implement further initiatives
    • Actively participate in team meetings, network meetings and partnership and collaboration opportunities that support the YOW role and youth in the community, including, but not limited to, the SLYE network tables, CLCC team meetings and Provincial YOW meetings
    • Provide services within an understanding of the context of oppression, poverty and diversity
    • Provide other service and carry out other duties as assigned.



  • The ability to work with minimal supervision, to manage time effectively and to accept changes in the work environment
  • A passion for the work ACSA does, and an ability to use that passion to motivate the work of others
  • Child and Youth Worker Diploma/Social Service Worker and/or 2 years of directly related experience; or related Bachelors’ Degree
  • Knowledgeable of the stages of changes and its use as a tool to measure youth development
  • Understanding of the Steeles-L’Amoreaux neighbourhood and knowledge of Toronto Community Housing
  • Demonstrated ability to work co-operatively and negotiate effectively within a multi- disciplinary team of service providers
  • Ability   to   provide   high   quality, client focused service, delivered in   a   positive, professional, compassionate manner
  • An understanding and knowledge of issues such as: diversity, street gangs, violence, substance abuse, racism and harassment as they relate to youth and families and the ability to deal with these issues as they arise
  • Demonstrated experience implementing community development and community engagement strategies
  • The ability to interact with tact, diplomacy and professionalism in a variety of settings with people of all backgrounds, classes and interests
  • The willingness and flexibility to alter work schedules and regular duties, including working evenings and weekends
  • Writing and analytical skills and ability to provide quality reports within timelines
  • Second language an asset
  • Strong skills in Microsoft Work, Outlook and Excel
  • Valid Ontario G-class driver’s license and clean drivers abstract.  Access to a vehicle an asset
  • Valid Police Records Check prior to starting employment.


Agincourt Community Services Association is working towards a fully vaccinated workplace. All applicants will be required to show proof of vaccination or an acceptable exemption.


Please apply via email (cover letter & resume in one attachment) to:


Attention: Sharron Williams, Manager, Youth & Safety Initiatives Email:


(Please quote Youth Outreach Worker in the subject line of email)


No Phone Calls Please.


ACSA is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our staff including, but not limited to, women, visible minorities, Aboriginal peoples, persons with disabilities, and/or persons of any sexual orientation, gender identity, and gender expression.

We thank all applicants for their interest in the position. However, only shortlisted applicants will be contacted for an interview.

If you are contacted by ACSA regarding a job opportunity and need accommodation throughout a hiring process, please contact Yelena Galochkina, HR Generalist at This address is for accommodation inquiries ONLY. Job applications sent to it will not be considered.




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