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COMMUNITY SERVICES | Working with Scarborough residents to build strong and healthy communities

Landlord Recruitment Specialist

Job Type: 
Full Time
Application Deadline: 
Thursday 16 July 2020

Job Title: Landlord Recruitment Specialist
Contract end date: March 31, 2020 (with possibility of extension)

35 hrs wk, occasional evenings and weekends

                   (Benefits after 6 months’ probationary period)

                Reports to: Supervisor of Homelessness Prevention Services



ACSA is a non-profit, multi service agency at the heart of Agincourt addressing needs and empowering children, youth, newcomers, homeless, and otherwise underserved communities.  Our core programs include housing and outreach programs, food security programs, newcomer services, youth outreach and therapy programs, child and family programs, early years’ programs, computer access programs, and community engagement.


Position Summary

The Landlord Recruitment Specialist will support increased access to safe and affordable private market housing for homeless and under housed people in Scarborough through engaging with landlords, potential landlords, property managers and owners of affordable housing.



  • Conduct outreach to identify prospective private-market landlords in Scarborough; promote program in the community
  • Develop relationships with private market landlords and service providers to actively support the coordination of clients viewing available units.
  • Develop and manage a landlord registry through an intake and assessment process, screening landlords and units.
  • Complete unit inspections; create a resource of available housing opportunities/lists to help meet the needs of homeless and under housed people.
  • Produce weekly housing listings; publish to internal programs and agency partners
  • Liaise with agency staff to assist with matching a client’s housing needs and requirements to available units. 
  • Monitor housing issues closely in Scarborough and Toronto; participate in and provide leadership to local housing advocacy
  • Work collaboratively with emerging partners supporting a Housing First model.
  • Provide information sessions or workshops to landlords, prospective landlords and tenants; encourage the development of rental units in Scarborough.
  • Assist landlords to connect with supportive resources and processes.
  • Attend network and team meetings, supervision, and training as required.
  • Participate in the development and delivery of program evaluation activities.
  • Compile statistical records; write and prepare reports as required by funder.
  • Perform the responsibilities of the position within the legislative and regulatory standards set out in the applicable Acts. Perform the responsibilities of the position consistent with the policies of ACSA.
  • Protect own health and health of others by adopting safe work practices, reporting unsafe conditions immediately. Follows all guidelines for employees and employers as legislated under the Ontario Occupational Health and Safety Act.
  • Participate in and support other programs at ACSA as required
  • Other duties as required


  • Sound knowledge of the Residential Tenancies Act and Human Rights Act
  • A college diploma or a degree in human services (social work, social services work) or equivalent education and experience
  • Minimum of two years’ experience working in social housing, housing help, or housing support with demonstrated knowledge of the housing needs of those that are homeless or at risk of homelessness
  • Experience participating within networks and maintaining positive relationships with funders and partners
  • Strong understanding of market rent and subsidized housing systems and policies, keeping up-to-date on emerging trends and changes
  • Demonstrated understanding and commitment to a harm reduction framework and housing-first approach
  • Ability to work independently and as a member of a team, and to manage time well
  • Ability to manage issues and relationships with tact and professionalism, and to resolve conflicts
  • Experience with maintaining statistics, writing program reports and developing and implementing evaluation tools
  • Crisis Intervention, First Aid and CPR certification
  • Competency in Microsoft Word, Outlook and Excel
  • Strong organizational, and time management skills
  • Strong Crisis Management Skills
  • Ability to work independently and part of a team
  •  Strong writing and communication skills
  • Fluency in a second language is an asset (Mandarin, Tamil)
  • Proficiency in Microsoft Words, Excel, and Power Point
  • Driver’s licence and a vehicle are assets
  • Valid Police Records Check


Please apply via email (cover letter & resume in one attachment) to:

Attention: HR Generalist


(Please quote Landlord Recruitment Specialist in the subject line of email)


No phone calls please.


ACSA is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our staff including, but not limited to, women, visible minorities, Aboriginal peoples, persons with disabilities, and/or persons of any sexual orientation, gender identity, and gender expression.

We thank all applicants for their interest in the position. However, only shortlisted applicants will be contacted for an interview. 

If you are contacted by ACSA regarding a job opportunity and need accommodation throughout a hiring process, please contact Yelena Galochkina, HR Generalist at This address is for accommodation inquiries ONLY. Job applications sent to it will not be considered


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Fatima Abdille, Steeles-L'Amoreaux, June 2015

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