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COMMUNITY SERVICES | Working with Scarborough residents to build strong and healthy communities

Child and Family Services Coordinator

Job Type: 
Full Time
Application Deadline: 
Monday 18 January 2021

Job Title: Child and Family Services Coordinator

Contract full time position (35 hours per week)

Contract Start date: January 2021; Contract End date: December 2021

One year contract with possibility for renewal

Reports to: Manager of Child and Family Services

DEADLINE TO APPLY: January 18, 2021




ACSA is a nonprofit, multi service agency addressing needs and empowering children, youth, newcomers, homeless, and otherwise underserved communities.  Our core programs include housing and outreach programs, food security programs, newcomer services, youth outreach and therapy programs, child and family programs, early years’ programs, computer access programs, and community engagement.


Summary of Job Functions

ACSA is currently seeking a Child and Family Services Coordinator.  The candidate will contribute to the daily operations of ACSA’s children’s programs within the policies and procedures of the agency.  The successful candidate will develop relationships with families and their young children while focusing on staff training and development and working with community.  Child and Family Services Coordinator must have exceptional leadership and management skills. The candidate must have a good understanding of children programs (0-6 years) and knowledge of Toronto’s (specifically Scarborough) community services and agencies; essential for information and referral process to community families.



Duties include:

  • Leads and responsible for ACSA’s child and family programs at our main location as well as various satellite sites and other programs and services
  • oversee program plans/content which reflect the grant guidelines and pedagogies
  • Supervision of program staff, students and volunteers
  • Developing new programs to benefit the community, including funding proposals and program reports
  • Ensure smooth delivery of quality programs and continuous development of staff
  • Responsible for, scheduling, developing and facilitating staff training and managing staff performance reviews
  • Builds partnership with community partners and stakeholders
  • Upkeep accurate statistics and daily attendance records and submit reports as required
  • Ensure budget compliance
  • Purchase program supplies
  • Ensure all aspects of the physical space at various sites are in good working order and working with all partners to ensure the working functions of sites are maintained at all times 
  • Experience in managing virtual programs and social media platforms
  • Perform other duties as assigned.




  • Registered Early Childhood Education Diploma or equivalent
  • Certificate in Adult Education or similar qualification
  • Experience in leadership/management role (2 years minimum)
  • Experience supervising staff and providing team leadership for a large group of staff
  • Have experience working with large groups of children up to 6 years of age and caregivers
  • Excellent knowledge of child development
  • Knowledge and understanding of the Ministry of Education licensing requirements and How Does Learning Happen
  • Experience working with a diverse community; strong cross-cultural communication skills
  • Strong project coordination skills including budget management, outreach and presentation skills
  • Strong organization and time management skills; and ability to work on multiple projects at one time
  • Strong computer knowledge and excellent oral and written communication skills
  • Experience in conflict resolution and conflict management
  • Ability to work independently and as a part of a team
  • Demonstrated understanding of interagency sensitivities and political dynamics; experience working with a variety of stakeholders including residents, service providers
  • Second language an asset (Mandarin, Cantonese, Tamil)
  • Valid Driver’s License and access to a vehicle required
  • High Five certification is Required
  • Flexible to work evenings and Saturdays
  • A good understanding of trending data best practice implementation
  • A police criminal reference/vulnerable sector check clearance
  • Standard First Aid with infant and preschool CPR, and up-to-date immunizations are required and 2 step TB Test.






Work Conditions

  • Must be able to work outdoors for at least 2 hours daily year-round; may be exposed to heat, humidity or cold
  • Intermittent physical activity including walking, standing, sitting, bending, kneeling, crouching or crawling, lifting 20 kg (44 lbs.), and supporting children
  • Interact with children, youth, family members, stakeholders, administration, staff and visitors.
  • Manual dexterity required to work in remote areas and satellite locations
  • Will be required to attend meetings and/or trainings at various affiliated sites.
  • Due to current climate, work is also being done remotely until further notice.   Roles and responsibilities may change depending on the needs of the department and agency requirement. 


Please apply via email (cover letter & resume in one attachment) to:

Attention: Priyanka Kandasamy, Manager, Child and Family Services



(Please quote Child and Family Services Coordinator in the subject line of email)


No phone calls please.


ACSA is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our staff including, but not limited to, women, visible minorities, Aboriginal peoples, persons with disabilities, and/or persons of any sexual orientation, gender identity, and gender expression.

We thank all applicants for their interest in the position. However, only shortlisted applicants will be contacted for an interview. 

If you are contacted by ACSA regarding a job opportunity and need accommodation throughout a hiring process, please contact Yelena Galochkina, HR Generalist at

This address is for accommodation inquiries ONLY. Job applications sent to it will not be considered.




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