COMMUNITY SERVICES | Working with Scarborough residents to build strong and healthy communities

Chester Le Administrator and Engagement Worker

Job Type: 
Part Time
Application Deadline: 
Friday 2 September 2022

Job Title: Chester Le Administrator and Engagement Worker

Part-time Contract position (21 hours per week)

Contract Start date: September 7th, 2022; Contract End date: August 31st, 2023

Reports to: Manager, Youth & Community Initiatives





ACSA is a nonprofit, multi service agency addressing needs and empowering children, youth, newcomers, homeless, and otherwise underserved communities.  Our core programs include housing and outreach programs, food security programs, newcomer services, youth outreach and therapy programs, child and family programs, early years’ programs, computer access programs, and community engagement.


Summary of Job Functions

The ACSA Chester Le Community Corner is currently seeking a part-time Administrative and Engagement Worker to support the administrative and engagement functions of the space. This includes providing reception supports to clients, community members, staff and partners accessing the space, as well as conducting outreach and engagement initiatives. The position will work to ensure the space is animated with programs that are relevant to the Chester Le community. The position will need to demonstrate creativity and innovation as engagement and programming balances the reality of the pandemic with the needs of the community.


Duties include:

  • Providing reception support to the Chester Le space, including acting as the first point of contact for people entering the space
  • Ensuring health and safety protocols are followed within the space including COVID-19 rules of conduct such as routine cleaning of the space, social distancing and screening all individuals entering CLCC
  • Conduct reception duties including answering phones, emails, operating standard office equipment, ordering supplies and maintaining organization of the space
  • Connect with Chester Le residents to promote ACSA programs, provide relevant resources and materials, and other initiatives applicable towards resident interests
  • Support and lead engagement within the Chester Le community including door-to-door community outreach, creating monthly email newsletter, program promotion and identifying needs within the community.
  • Support in developing and organizing community events
  • Maintain regular communication with CLCC teams, including Youth Workers, Youth Violence Prevention team and Food Security team, assisting in engagement and admin pieces when necessary
  • Engage seniors, adults, and youth in CLCC program activities by building relationships and communicating professionally and efficiently
  • Maintain necessary documentation for the space including ensuring statistics are entered into the OCMS database
  • Maintain any necessary staff schedules and monthly office calendars in accordance to COVID-19 updates
  • Facilitate inter-agency referrals among all departments by building relationships and communicating professionally and efficiently with staff
  • Troubleshoot minor problems with the photocopier, printer, etc., follow preventative maintenance schedules and report any major problems to supervisor
  • Perform the responsibilities of the position consistent with the policies of ACSA
  • Participate in agency Staff and department meetings as required
  • Provide other service and carry out other duties as assigned




  • Diploma in administration, client services or social work plus at least one year of related experience (or equivalent combination)
  • Experience working in a social service environment
  • Knowledge of and sensitivity to the needs of a multicultural, multiracial community and Toronto Community Housing
  • Knowledge of Scarborough resources for residents
  • Crisis prevention and intervention (CPI) trained an asset
  • 1 year of administrative/reception experience
  • 1 year of behaviour management experience with youth and children
  • Experience in conducting community engagement and in supporting resident/grassroots initiatives
  • Experience providing service to seniors, youth and children
  • Exceptional customer service skills and ability to diffuse volatile situations
  •  Excellent communication skills and the ability to remain calm under pressure and in a busy environment
  • Excellent organizational and time management skills
  • Knowledge of external ACSA sites and programs considered an asset
  • Available for flexible hours, some evenings and weekends may be required
  • Access to computer and internet when working remotely is asset
  • A valid driver’s licence and access to vehicle is an asset
  • Ability to speak a second language representing Chester Le community considered an asset (Arabic, Mandarin)
  • Effective team player in an interdisciplinary setting
  • Current police reference check is mandatory
  • Excellent computer skills (Microsoft Office)
  • CPR and First Aid Certification an asset


Agincourt Community Services Association is working towards a fully vaccinated workplace. All applicants will be required to show proof of vaccination or an acceptable exemption.



Please apply via email (cover letter & resume in one attachment) to:

Attention: Vasanti Persaud


(Please quote Chester Le Administrative and Engagement Worker in the subject line of email)


No phone calls please.


ACSA is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our staff including, but not limited to, women, visible minorities, Aboriginal peoples, persons with disabilities, and/or persons of any sexual orientation, gender identity, and gender expression.

We thank all applicants for their interest in the position. However, only shortlisted applicants will be contacted for an interview. 

If you are contacted by ACSA regarding a job opportunity and need accommodation throughout a hiring process, please contact Yelena Galochkina, HR Generalist at This address is for accommodation inquiries ONLY. Job applications sent to it will not be considered.





Community voices

I knew from day 1 that they [ACSA] really strives to make people's lives better. They helped me get back on track and better my life tremendously.
R. MacLean, July 2022

An Anchor Agency of