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COMMUNITY SERVICES | Working with Scarborough residents to build strong and healthy communities

COVID-19 Update

Program Disclaimer


Agincourt Community Services Association (ACSA) is committed to protecting the privacy of the personal information of its employees, members, volunteers, donors and other stakeholders. ACSA values the trust of those we work with, and of the public, and recognizes that maintaining this trust requires that we be transparent and accountable in how we treat the information that one chooses to share with us.

During the COVID-19 Pandemic, we have chosen to maintain a connection with many of our participants through virtual programs. As a result of physical distancing, non-essential services have moved to an online platform, including virtual programs that being provided to ensure community engagement and social inclusion were maintained. Staff are able to promote and offer these programs through various social media and networking platforms such as Facebook, Instagram, and ZOOM. Many of these platforms have their own Privacy policies which you can find at the following links:


Zoom –,

Facebook –,

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Web Ex -

As an agency, we have done our due diligence by issuing passwords to safeguard your participation on these platforms. However, all online meetings have an inherent risk of privacy. While we have done everything we can to minimize such risk, it is important that each participant knows that ACSA has no control and takes no responsibility over any personal information that a participant shares online. Each participant should review the privacy policies of each meeting website/technology to ensure comfort before participating in any ACSA’s virtual program. Personal information is any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual’s opinions or beliefs, as well as facts about, or related to, the individual.


By participating in these online meetings / programs, you agree that ACSA will not be liable for any loss or inconvenience incurred.

Communication to our Community during the COVID-19 Crisis (June 1st, 2020)

Friends of ACSA,


Please note that due to COVID-19 and the current emergency orders in place that prohibits gatherings of more than 5 people, the ACSA Board of Directors has decided to postpone the Annual General Meeting typically scheduled for the first Tuesday in June. The ACSA AGM has instead been scheduled to Tuesday September 1st 2020, 7:00 pm to 8:30 pm  Further details will be shared at least 30 days prior to this date but we ask that you save the date in your calendars please.


Since the onset of the COVID pandemic ACSA has remained open to the community. ACSA has continued to serve our communities most vulnerable and in troubled times, it’s often difficult to remain positive and hopeful. But as we enter week 13 of the pandemic, here at ACSA we continue to experience a unifying spirit amongst staff, volunteers and community members taking care of one another and taking care of ACSA. Our ACSA essential programs continue to serve thousands through our essential programs for those experiencing homelessness, street outreach, our food bank and Newcomer Settlement programs. The need in the community ran deep prior to COVID and since the pandemic paralyzed our economy, our city…the need for ACSA services has catapulted to a never before seen high. ACSA has remained committed and steadfast to our commitment to being a bridge between those who can to those who need. Offering a hand up to over 4400 individuals a week through the food bank, providing meals to Scarborough’s homeless, initiating outdoor washrooms and handwashing stations onsite for our most vulnerable people when everything suddenly shut down. Groceries being delivered to our most vulnerable seniors, these essential provisions all provided by the most caring, kind and compassionate team of staff and volunteers.

When COVID-19 shut down our City, ACSA rallied together and continues its commitment to those in the community that need us most.


We thank you, our community members, who continue to support us during these trying times. Your words of encouragement and kindness mean the world to us.


Thank you and we look forward to seeing you on September 1, 2020 for our AGM. Details of the meeting will be posted here, on this website closer to the date.





Lee Soda

Executive Director

Agincourt Community Services Association

Communication to our Community during the COVID-19 Crisis (March 27, 2020)


ACSA is working hard to serve our communities most vulnerable people during this difficult time. With the continuing spread of the coronavirus and recommendations by health officials to increase social distancing, we have suspended/modified many of our programs.
Now more than ever during these unprecedented times ACSA continues to serve many vulnerable individuals who rely heavily on two services in particular; food bank services and homeless drop-in services.
ACSA has taken measures to prioritize the safety of our community members, volunteers and staff while during hours of operation.


 Until further notice , the following changes are in effect:
  • The Food Bank located at 1911 Kennedy Road Unit 105 will continue to operate. We are open Wednesday, Thursday and Friday, from 12:30PM-4:00PM.
  • We are not taking appointments. You may walk in during the hours listed above.
  • We will ONLY be giving out pre-packaged boxes of food in the front foyer.
  • There will be NO exchanges, requests or return to reduce the possibility of transmitting the virus by exchanging items and overcrowding.
  • All orders will be distribtued outside and there are no access to bathrooms. Please note there is no shelter from the elements during this time so plan accordingly. 
  • The 202 Markham Road Food bank will not be operational during this time.
  • Our ACSA North Drop-In program will only be open to those that are living rough (street homeless) at our 4155 Sheppard Ave East Suite 100 Tuesday to Saturday from 9 am to 12 pm. We will only be providing bagged/take away lunches
  • Our ACSA South Drop-In program will be is currently closed.
  • All Newcomer and Settlement Services are fully operational using an online platform
  • All case management staff continue to work either remotely from home or in the office maintaining connection with vulnerable clients.
We are asking for everyone’s understanding during this time of crisis. ACSA opened its doors nearly 50 years ago (by community members and faith leaders) who recognized a need to assemble and build a bridge between those that can help and those who needed a hand up. This is still true today.
Lee Soda, ACSA Executive Director



ACSA, along with other not for profits are on the front lines of our communities in good times, challenging times and times of community crisis. ACSA puts community first, as such, we are taking practical steps to respond to the COVID-19 and lead by example. We also need to lead the way in addressing racism and xenophobia directly. We are community builders and we need to counter misinformation, prejudice and discrimination.  ACSA is working hard to ensure our spaces are as safe as possible as we navigate through this global concern together. Here are the requests that we are making to protect our community, staff, students and volunteers.
1. If you or a member of your household recently travelled from a country with a travel advisory (China, Italy, Iran and South Korea, France, Germany, Hong Kong, Singapore, Spain)  or other high risk countries, please do not attend ACSA programs for 14 days after your return unless self-quarantine procedures are being done by the member of the household in a place separate from where you live.  
2. If you or someone in your household have been exposed to someone who has Corona Virus, please do not visit ACSA programs until 14 days after you saw them.
3. If you or your child have any respiratory illness, even if you think it is a common cold or asthma, please do not attend the program until the condition has cleared up.
4. If you have fever, cough, muscle aches, tiredness, sore throat, diarrhea and difficulty breathing, please do not attend ACSA programs and go get yourself checked.
We are also taking measures to ensure the health and safety of everyone coming into our space.
  1. We’ve added extra requirements and increased frequency for disinfecting common areas during the day.
  2. Hand Sanitizer will be available at all our reception areas. Please apply it when entering our facility.
  3. We’re consistently emphasizing the importance of the health and well-being of our staff team. We are making sure that anyone feeling sick knows to stay home.
  4. We will continue to follow updates and protocol suggested by the Toronto Public Health, Provincial and Federal Health agencies, and World Health Organization to best ensure the safety of our community, volunteers and staff.
  5. As this is a fluid situation, we may amend or cancel programs if we feel it’s in the interest of the safety of our team and community. Please check this page and or social media channel for updated information about potential changes to programs.



Program Updates:

Chester Le Community Corner will be closed until further notice as per direction from TDSB. Anyone needing support can call our other locations for information. 
Dorset Park Community HUB will be open but the following programs will be suspended until April 30, 2020.
  • Seniors Yoga
  • Women’s English Circle
  • Seniors Café
  • Skilled Trainings for Women (Cake Decorating and Food Handling)
  • DPNA, Hub Partner and DP Network meetings
  • Happy Women’s Club


While we are off we will take measures such as taking the yoga program out into larger spaces in community, such as community parks, utilizing phone trees and staying connected using online mechanisms.
Bay Mills HUB will be running with modified hours. We will be handing out to go lunches and activity packs on Tuesday, Wednesday and Thursday from 12pm to 2pm.

ACSA Child & Family Centre

Our programs have moved Online!
Join us for our online programs via ZOOM.

Click here for our Virtual Program Calendar
One Tap Mobile Number: +1(647) 374 - 4685

Meeting ID: 926 4507 2320 

Call ACSA Child & Family Centre at (416) 299-9872  to get Virtual Program Password

If you need resources and activities for your children, please email 

ACSA Child & Family Centre and all EarlyON centres are closed until further notice.

202 Markham Rd is closed until further notice. 
Due to the COVID-19 emergency, ACSA has suspended all in-person tax clinics until further notice. Stay tuned for further information on alternatives as it becomes available.
Canada Revenue Agency have extended the filing deadline to June 1.



Community voices

“Having no other family in this country other than my children, the community hub became my second home.”
Fatima Abdille, Steeles-L'Amoreaux, June 2015

United Way Member Agency

United Way