The Newcomers’ Centre is a project funded by the Immigration Refugees and Citizenship Canada (IRCC) to deliver a complete package of programs and services for newcomers to respond to their settlement and integration needs through knowledge transfer, capacity-building & creating meaningful connections with the goal of promoting newcomers as functional individuals, contributing to the economic, social, & cultural development of Canada. We have been in operation since 2010 and served over 5,000 newcomers in their settlement and integration needs every year. The Newcomers’ Centre Team speaks 11 languages other than English (Arabic, Armenian, Tagalog, Tamil, Mandarin, Cantonese, Hindi, Urdu, Sinhala, Telugu, Malayalam).
We've just released a new video that captures the work we did in 2016.
It has been a busy year at the Newcomers Centre.
Please see the links below for the Newcomer's Centre Flyers
Who Do We Serve?
The Newcomers’ Centre can only assist the following clients based on IRCC’s funding requirements:
- Permanent Residents
- Convention Refugees
- Protected Persons
- Live-in Caregivers
Our Programs and Services
Needs Assessment & Referrals
Newcomers are provided with formal needs assessment & referrals by experienced Settlement Counselors, following a systems approach in assessing multiple & intersecting needs. Identification of client needs run across a broad spectrum of settlement & integration areas. We connect newcomers to community resources and local supports either internally to ACSA’s programs & services, through the Dorset Park Community Hub’s complementary services onsite services or externally, to other IRCC-funded agencies & local resources. Part of the settlement process is engaging newcomers & their families in developing their own settlement plan, inclusive of identifying their goals, activities & resources to successfully navigate their settlement & integration pathways. Clients are welcomed back to access further services as new emerging needs & trends arise. To book an appointment with a Settlement Counselor please call (416) 292-6912 ext. 3.
Newcomers access coherent and complementary information related to life in Canada. Individual, family, & group orientation sessions are conducted at various locations such as public libraries, Dorset Park Community Hub, & other service providers’ locations. Topics include (but not limited to) financial literacy, immigration updates/rules, upgrading skills in Canada, foreign credentials assessment, bridging programs, children and family related topics, etc. To register to our Newcomer Orientation sessions, please call (416) 292-6912 ext. 3.
Syrian Newcomer Project
The Syrian Newcomer Project is a unique and exciting Project that will empower 500 Syrian Newcomers to rebuild their lives in Canada through skills trianing and acquiring certifications and licenses to practice selected occupations in Ontario. These skills trainings will be provided in parallel with other supports provided to Syrian Newcomers such as connecting them with employment supports, language programs, educational opportunities, professional networks and community connections. The Project will involve a mentorship component and will offer financial literacy support to promote socio-economic inclusion an dlong term financial security.
Capacity Building - Citizenship Education
Our Citizenship Preparation workshops include both in-person (class & tutorial) and online (webinar) formats. We conduct (10) series composed of (5) workshops per series, citizenship test preparation workshops on an annual basis. Clients are guided in learning the details of Discover Canada guide & to help them successfully pass the knowledge test of Citizenship test. For questions to sign up for our Citizenship Test Preparation Workshop please call (416) 292-6912 ext. 321
ACSA currently delivers a Live Webinar on Citizenship Preparation every Saturday at 10:30am. Participants are provided with handouts & practice tests. Join us online for a live experience in learning to prepare for the Citizenship Test and find out how to successful in the exam!
Capacity Building - Health and Wellness Program
Our Capacity Building- Health & Wellness program follows a curriculum developed by ACSA-Newcomers’ Centre called Project HEAL (Healthy Eating Active Living). We deliver 10 series of workshops with 6 sessions each series. Workshops focus on mental and physical well-being of newcomers who typically experience stress, depression, & illnesses due to pre-migration & current life experiences. Yoga and meditation exercises are built- in into every session. Referrals to community health services are provided. To register please call (416) 292-6912 ext. 321.
For the most current information on our Project HEAL workshops please see the flyer below
Capacity Building – Peer Leader Training
The Newcomers’ Centre trains newcomer community leaders and professionals to become Peer Leaders of the Project HEAL. After a 2-day intensive training on facilitation, nutrition, healthy practices, peer leaders are invited to get involved in our Project HEAL sessions as Co-Facilitators. Peer leaders are equipped with another language which is an advantage to reach out to other ethnic groups to deliver the program. To register please call (416) 292-6912 ext. 321.
We support the Seniors’ Café hosted at the Dorset Park Community Hub on a weekly basis (Fridays, 10am-12pm) to promote newcomer seniors’ general well-being, broaden social networks, promote good health, eliminate social isolation, & increase accessibility to public institutions, employers & cross-cultural recreational activities. This group promotes diversity and interaction in a multi-cultural setting. To register please call (416) 292-6912 ext. 3.
Summer Youth Program
The Summer Youth Program is a 4-week program that focuses on newcomer youth, 12-16 years old, promoting leadership, health and wellness practices and financial literacy. Sports and physical activities are integrated in the daily program. Educational and recreational field trips are hosted at the end of every program week. Registration begins in June every year.
Summer Youth Program for 2017 is coming soon! Stay tuned!!!
Locations and Hours
Dorset Park Community Hub
Main Newcomers' Centre Office
1911 Kennedy Rd. Unit 105, Scarborough, ON M1P 2L9 Tel: (416) 292-6912 EXT. 3
Toronto Public Library-McGregor Park Branch (2219 Lawrence Avenue East), 2-4pm, Tuesdays
Toronto Public Library –Kennedy & Eglinton Branch (2380 Eglinton Ave E), 2-4pm, 1st & 3rd Wed. of the Month
Toronto Public Library-Cedarbrae Branch (545 Markham Rd.), 2-4pm, Thursdays
Stephen Leacock Community Centre (2500 Birchmount Rd.), 10am-12pm, 2nd Tuesday of the Month
Scarborough General Hospital (3030 Lawrence Ave. E,, Suite 108) 9am-2pm, 1st Monday of the Month
Jamillah Mananghaya-Poernama, RSW
Coordinator, Newcomers' Centre
Dorset Park Community Hub
1911 Kennedy Rd. Unit 105, Scarborough, ON M1P 2L9
Tel: (416) 292-6912 ext. 323
Fax: (416) 292-6913
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